FREQUENCY ASKED QUESTIONS
Welcome to Supremedraw FAQ Help Center
Please browse this FAQ page, to find the answers that best match your questions.
HOW MUCH DOES A SUPREMEDRAW VIDEO COST?
We offer several different animation depending on the length, kind, coloring, etc.
Click here to find our pricing list.
HOW DO I GET STARTED?
Getting started is easy and quick.
Simply fill out this form to get started or request a quote for other marketing services we render here. Feel free to reach out to us directly at [email protected]
HOW LONG DOES IT TAKE?
Usually, projects take between 1-4 weeks to complete depending on your demand, other marketing services usually takes lower time 3-8 days. We do our best to complete your work as quickly as possible while maintaining the highest quality. The #1 thing that determines project length is how quickly you respond to any requests for information we need.
WHAT WILL YOU NEED FROM ME?
Not much at all! We will ask you to complete a short branding questionnaire to better understand your brand and your preferences. After that, you have to supply us with every information you believe we will need about the project to get a fantastic delivery.
Finally, if you would like, you can provide us with projects that are similar to the look and feel that you want for yours, that will go a long way.
I WANT OTHER SERVICES. HOW DO I GET THEM?
Script Writing, Voiceover Recording, Video Editing, Copywriting, Email Marketing, Website Design, and Google & Facebook Advertisement are other services we render. Simply fill out this form to get started, and we will contact you for more information on your project.
HOW IS PAYMENT DONE?
Payment is done in two halves. First half is paying 50% of amount, this must be done before work begins. Second half is the payment of the remaining 50%. This is done after the first submittion of delivery.
WHAT PAYMENT METHODS DO YOU ACCEPT?
SupremeDraw accepts multiple payment methods.
We accept payment through PayPal and Stripe. With Stripe you can easily pay with your credit card.
DO I GET AN INVOICE AFTER MAKING PAYMENT?
Yes, we generate invoice for all payments made to us as proof.
WHEN DO YOU START WORKING ON MY PROJECT?
Work commence only when we get 50% of the price or contract is signed.
WHAT FORMATS DO YOU GIVE US?
Supremedraw delivers video in .mov and a .mp4 format. You can always request a different format, if needed.
IS THERE A LIMIT TO NUMBER OF MODIFICATION/REVISION?
NO. We only stop when you are satisfied with the delivery. Customer satisfaction is our number one priority.
DO YOUR VIDEOS WORK?
YES! We make sure that our videos will draw viewers in. Our #1 priority is our clients, so we want to make sure we create an amazing video that will reflect on their business.
CAN YOU ADD COLOR?
Yes, we can add color. We can do anything from black/white, to some shading, or full color.Whatever you want, we can do.
WHERE CAN I LEARN MORE ABOUT SUPREMEDRAW AND THE TEAM?
Learn more about Supremedraw here
DO YOU HAVE SAMPLE VIDEOS I CAN WATCH?
Yes, we have a lot of samples. Check them out here
HOW I GET THE FINAL DELIVERY?
You get all project delivered straight to your email. If you prefer using another platform kindly let us know.
DO I GET TO KNOW HOW TO MARKET MY BUSINESS, PRODUCT OR SERVICE?
Yes, after you get your final project, we will teach you differents ways to market your businesses, services or products.
This is not just any method, these are methods we have been using to increase clients sale for long.
This is something that works and you get them for FREE.
If you can’t find what you’re looking for, please feel free to contact us here or mail us at [email protected]. Our customer support team works around the clock to respond to any question you may have!